ITIL 4 Specialist High Velocity IT training focuses on the characteristics of high velocity organizations and demonstrates how ITIL’s operating model, principles and operational practices can be used for digital delivery, from optimization to radical transformation. At Predesk, we ensure that along with understanding the material the participants are fully equipped to appear for and pass the ITIL 4 High Velocity IT certification exam. Learning includes:
- Understand the rapid nature of the digital enterprise and how to co-create resilient and valuable digital services at speed
- Understand the benefits of a less centralized approach to IT service delivery
- Utilize the latest digital technology to optimize end-user services and maximise investments
- Balance working with complex, adaptive systems and flexible processes that can adapt to changing environments
- Demonstrate how to integrate the digital product lifecycle with ITIL’s core operating model to meet and exceed business goals
- Utilize new ways of working and approaches to enable small incremental steps and effectively work with new and complex systems.