The ITIL V3 Service offerings and Agreements course is a part of the ITIL Intermediate Capability stream. It is one of the modules that leads to ITIL V3 Expert. The ITIL- OSA training and certification course has been designed to provide participants with all the knowledge required for the exam practical application of SOA practices in order to enable portfolio, service level, service catalogue, demand, supplier and financial management.
Course Duration:
3 days